Shipping policy

Order Fulfillment 

Items take 24 - 48hrs to process before shipping.

Orders placed Monday - Friday after 5PM PST will begin processing the next business day.

All orders ship with delivery confirmations which can be used to track your package. We are unable to provide tracking information beyond that supplied by the carrier. 

If your package is lost or damaged in transit, please email us immediately. If you need to make a change to your shipping address, email us at info@shopreleve.com as soon as possible. We can amend the address as long as the package has not been shipped yet. We can try to reroute a package once it has shipped but unfortunately there is no guarantee. 

PRE-ORDER ITEMS

Shipping dates on Pre-Order items are estimates only. Goods are not guaranteed to ship on the date listed. All Pre-Order items are subject to delays and cancellations during production. Pre-ordered items cannot be returned or exchanged. 

REFUSED SHIPMENTS

If an order is refused at delivery you will not be refunded shipping costs and/or any duties and taxes incurred. We strongly urge you to review your order prior to shipment.